After-Sales Services

HiFi Speakers Wireless HiFi Speakers Subwoofers Headphones Architectural Speakers Floorstanding Speakers Bookshelf Speakers Centre Channel Speakers Certified Refurbished Last Chance Latest Offer

HiFi Speakers

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Wireless HiFi Speakers

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Subwoofers

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Headphones

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Architectural Speakers

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KEF’s HiFi speakers and innovative technologies have brought listeners closer to the music they love. KEF sets new standards with class-leading models across our wide range.

The new Q Series with MAT™ always has the right sound solution for you

Drawing on decades of acoustic expertise, KEF’s range of wireless audio systems are designed for how we listen to music today.

Comprehensive range of subwoofers deliver depth and accuracy in equal measures. Room-friendly designs and innovative technology keep them ahead of the pack.

KEF headphones deliver natural, accurate sound on the go. Noise cancelling, wireless, built for comfort, beauty and complete clarity, this is music as it deserves to be heard.

The combination of innovative engineering and sophisticated acoustic design ensures KEF’s architectural speakers offer as compelling a performance as its revered stand-alone HiFi speakers.

KEF’s comprehensive collection of in-wall architectural speakers offers exceptional performance from models designed to disappear into their environment.

KEF’s comprehensive collection of in-ceiling architectural speakers offers exceptional performance from models designed to disappear into their environment.

KEF’s installed subwoofers offer incredible sonic performance whilst remaining visually discreet.

On the patio, by the pool, or on a yacht, the KEF Ventura Series outdoor speakers let you enjoy music without compromise.

Our Story Technology Uni-Q^® Uni-Core^® Metamaterial Absorption Technology Single Apparent Source Technology Music Integrity Engine^® Partnership KEF x LOTUS Our Experience Locations KEF Music Gallery KEF Music Room

Newsroom Collections LS Wireless Collection LS50 Collection Ross Lovegrove Collection Michael Young Collection

Stories begin in 1961, from our UK home, where we have created remarkable award-winning speakers.

Learn about the heart of almost all our speakers. Our pioneering technology developments - the Uni-Q^® driver array.

Explore our patent-pending Uni-Core^® technology redefines the physical space high-performance speakers and subwoofers required to deliver deep and accurate bass.

A truly revolutionary tool in the KEF acoustic armoury, Metamaterial Absorption Technology (MAT^™) is a highly complex maze-like structure that eliminates unwanted sound from the rear of driver, resulting in a purer, more natural performance.

Single Apparent Source technology aims to achieve the acoustic ideal of a point source, where low, mid and high frequencies radiate from one point.

KEF’s Music Integrity Engine^® (MIE), a proprietary suite of in-house coded DSP (Digital Signal Processing) algorithms, is the mastermind behind our wireless HiFi speakers and subwoofers.

In a partnership of two iconic British brands, KEF has created the most immersive in-car audio system to complement the unrivalled driving experience offered by Lotus.

KEF Experience Locations – where guests can discover and experience the magic of great sound, and where our motto ‘Listen and believe’ is brought to life.

In an atmosphere reminiscent of an exclusive private club, guests are invited to leave the real world outside and immerse themselves in music and art.

At KEF experience locations, guests can experience the astonishing power of KEF sound for themselves. Here, the KEF commitment to perfection – and our motto ‘Listen and believe’ – are brought to life.

Get to know about our latest news.

The LS Wireless Collection is a series of all-in-one high-fidelity music systems developed to transform your entertainment experience by delivering the power of high-fidelity sound as streamed from any source and connect to any home audio device.

Really great loudspeakers simply melt away, leaving you with just the music. A pristine voice, perfectly rendered layers of instruments you can lose yourself in, sound so clear it’s as though the artist is there with you.

Renowned for his visionary designs and sculptural forms, Ross Lovegrove embraces both beauty and technological ingenuity in his work. Through an ongoing collaboration with KEF, true innovation and engineering excellence combine to bring a new dimension to sound.

Among the most dynamic and innovative industrial designers, long-time KEF collaborator Michael Young is renowned for a style that is at once elegant, minimalist and full of personality.

After-Sales Services

Contact Us for inquiries regarding KEF product repairs and after-sales services, or call us for assistance.

Hotline: 2410 8188
Working Hours: Monday to Friday, 9 AM to 6 PM (excluding public holidays)

For product warranty services, please provide the original purchase receipt. To ensure your warranty rights for the purchased products, we kindly encourage you to complete Product Registration upon receiving your products.

Standard warranty service

KEF provides a free courier service and inspection service during the warranty period. Please contact us for more information.

Standard repair lead time: 7 working days.

Paid service	Price
Courier service (collect & deliver)	$300 (below 28.5kg)
Out-of-warranty inspection	$200 – 300
Onsite service	$1000 / hour (by quotation)