KEF Service Centres
You are most welcomed to visit one of the centres listed below for service. For warranty claim, please be reminded to present the original proof-of-purchase at the time of service request.
1. Authorized Service Center – Mongkok Customer Service Centre
Room 2101, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong (3 minutes from Yau Ma Tei Station,Exit A1)
*Provide pick & drop service only
Mon- Fri: 10:00-19:00, Sat: 9:00-13:00
Closed on Sundays and public holidays
2. Authorized Service Center – Tsing Yi Customer Service Centre
Flat 15C, Gateway TS, 8 Cheung Fai Road, Tsing Yi, Hong Kong
* Provide pick & drop service only
Mon- Fri: 09:00-13:00; 14:00-18:00 (Lunch Hour 13:00-14:00)
Closed on Saturdays, Sundays and public holidays
*In response to the stringent social-distancing measures, Tsing Yi Customer Service Centre is suspended until further notice.
You may also contact KEF service hotline at 2410 8188 or email to firstname.lastname@example.org