Service Centres

Service Centres

Service Centres

KEF Service Centres

You are most welcomed to visit our authorised service center for repair service. For warranty claim, please be reminded to present the original proof-of-purchase at the time of service request.

We are pleased to inform that our Service Center will be moved to the following new address in effect from 22 May 2023.
Rm 1907, Laws Commercial Plaza, 788 Cheung Sha Wan Road, Kowloon, Hong Kong

Due to the removal, KEF repair service will be suspended on 15 - 21 May 2023.
We apologise for any inconvenienced caused.
Should you have any enquiries, please feel free to contact us on 2410 8188.

Special working hour during Chinese New Year:

9 Feb 24 : 9:00 - 13:00 (Half day open)
12 & 13 Feb 24 : OFF
14 Feb 24 : 9:00 - 18:00 (Resume Normal)

Authorized Service Center – Lai Chi Kok Service Centre

Rm 1907, Laws Commercial Plaza, 788 Cheung Sha Wan Road, Kowloon, Hong Kong

Service Hour:
Mon - Fri : 9AM - 6PM
Closed on Sat, Sun & public holidays

2. Authorized Service Center – Tsing Yi Customer Service Centre

Flat 15C, Gateway TS, 8 Cheung Fai Road, Tsing Yi, Hong Kong
* Provide pick & drop service only

Service Hour:
Mon- Fri: 09:00-13:00; 14:00-18:00 (Lunch Hour 13:00-14:00)
Closed on Saturdays, Sundays and public holidays

You may also contact KEF service hotline at 2410 8188 or email to

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