Service Centres

Service Centres

Service Centres

KEF Service Centres

You are most welcomed to visit one of the centres listed below for service. For warranty claim, please be reminded to present the original proof-of-purchase at the time of service request.

1. Authorized Service Center – Mongkok Customer Service Centre

Room 2101, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong (3 minutes from Yau Ma Tei Station,Exit A1)
*Provide pick & drop service only

Service Hour:
Mon- Fri: 10:00-19:00, Sat: 9:00-13:00
Closed on Sundays and public holidays

2. Authorized Service Center – Tsing Yi Customer Service Centre

Flat 15C, Gateway TS, 8 Cheung Fai Road, Tsing Yi, Hong Kong
* Provide pick & drop service only

Service Hour:
Mon- Fri: 09:00-13:00; 14:00-18:00 (Lunch Hour 13:00-14:00)
Closed on Saturdays, Sundays and public holidays

*In response to the stringent social-distancing measures, Tsing Yi Customer Service Centre is suspended until further notice.

You may also contact KEF service hotline at 2410 8188 or email to support.hk@kef.com

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