Service Centres
Service Centres
Service Centres
KEF Service Centres
You are most welcomed to visit one of the centres listed below for service. For warranty claim, please be reminded to present the original proof-of-purchase at the time of service request.
1. Authorized Service Center – Mongkok Customer Service Centre
Room 2101, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong (3 minutes from Yau Ma Tei Station,Exit A1)
*Provide pick & drop service only
Service Hour:
Mon- Fri: 10:00-19:00, Sat: 9:00-13:00
Closed on Sundays and public holidays
2. Authorized Service Center – Tsing Yi Customer Service Centre
Due to COVID pandemic, Tsing Yi Customer Service Center is closed until further notice. We are sorry for any inconvenience caused.
Flat 15C, Gateway TS, 8 Cheung Fai Road, Tsing Yi, Hong Kong
* Provide pick & drop service only
Service Hour:
Mon- Fri: 09:00-13:00; 14:00-18:00 (Lunch Hour 13:00-14:00)
Closed on Saturdays, Sundays and public holidays
You may also contact KEF service hotline at 2410 8188 or email to support.hk@kef.com
