FREQUENTLY ASKED QUESTIONS

Answers

1.1. How can I pair Mu7 to a new Bluetooth device?

Steps
1. Long press “Bluetooth” button to activate Bluetooth pairing mode, and the LED will turn blinking blue. Voice prompt “Ready to pair” can be heard.
2. Go to the Bluetooth setting page of your device and select “KEF Mu7” from your Bluetooth device list.
3. Once Mu7 is paired and connected, the LED will turn to solid white.

BACK TO TOP

1.2. How do I clear a Bluetooth device memory of Mu7?

Steps
1. Long press “Bluetooth + Power” buttons for more than 8 seconds.
2. Mu7 LED will alternate between blue and white.
3. Voice prompt “Device list cleared” can be heard.

BACK TO TOP

1.3. How can I connect Mu7 to more than one Bluetooth device simultaneously?

Mu7 can connect to two devices simultaneously, and only output audio from 1 device at a time.

Steps
1. Long press “Bluetooth" button and the original connected device 1 will be disconnected. Mu7 will enter Bluetooth pairing mode with the LED blinking blue.
2. Go to the Bluetooth setting page of device 2 and select “KEF Mu7” from the device list for pairing.
3. Once Mu7 is connected to device 2, you may reconnect the Mu7 to your device 1 on its Bluetooth setting page.
OR; Power the Mu7 off then on again. Device 1 and device 2 will be connected to Mu7 automatically.

BACK TO TOP

1.4. Is it possible to deactivate the Mu7 Touch sensing control?

Yes, you can deactivate the Mu7 Touch sension control.

Steps
1. Long press “ANC” button to disable the Mu7 touch sensing control function.
2. Voice prompt “Touch disabled” can be heard.
3. All controls using touch sensing for music, call or voice control will be disabled.
4. To activate the touch sensing control again, long press the “ANC” button to resume.
5. Voice prompt “Touch enabled” can be heard.


BACK TO TOP

1.5. What Bluetooth codecs do my Mu7 headphones support?

Mu7 supports SBC, AAC, Qualcomm® aptXTM and Qualcomm® aptXTM HD.

BACK TO TOP

1.6. How can I order an Mu7 ear cushion replacement?

Mu7 ear cushions are available to order on KEF.com. Please contact us if you have any problem with online purchasing.

BACK TO TOP

1.7. Is the Mu7 headphones built-in battery replaceable?

The Mu7 headphones built-in battery cannot be replaced as user-serviceable parts. Please contact us if you have any problem on using Mu7.

BACK TO TOP

1.8. Do Mu7 headphones go into standby?

Mu7 will turn off if there is no Bluetooth connection after 3 minutes.

BACK TO TOP

歡迎來到 myKEF

加入我們的 myKEF 社群

成為會員並解鎖獨家優惠和福利。

建立您的帳戶
立即為您的產品進行註冊 帳戶資料 過往的訂單
產品選購
HiFi 揚聲器
KEF 以 HiFi 揚聲器及創新技術,拉近聆聽者與深愛音樂的距離。KEF 的代表性產品如 Blade 及 Reference 系列,重新定義新的標準,並將領先業界的技術廣泛應用於其他產品系列上。
無線音響系統
憑藉數十年的聲學專業知識,為現代人聆聽音樂習慣而設計的無線音響系統。
超重低音揚聲器
豐富完整的超重低音揚聲器系列, 為您呈現前所未見的深度與精準表現。外型結合時尚設計與創新科技, 能輕鬆融入任何環境。
耳機
KEF 無線降噪耳機,隨時為您帶來最自然、精準和細緻的聲音。無線降噪,專為舒適、美麗和清晰的聲音所打造,每個音符都值得您細細聆聽。
工程安裝揚聲器
透過創新工程與精密聲學設計的結合,KEF 工程安裝揚聲器能呈現出媲美 Hi-Fi 揚聲器的精湛表現。
您的購物車尚未放入任何商品
折扣後的價格將會顯示在購物車頁面上
您還沒有登入 myKEF 帳戶。登入建立帳戶以獲得完整的 KEF 體驗。

SELECT A REGION