Q: WHAT IS KEF AT HOME?
A: KEF at Home is your chance to try the LS50 Wireless II speakers for 30 days in the comfort of your own home. Experience the sound, and if you’re not completely in love, return your speakers for a full refund. We’ll even collect them for free. Just make sure they’re in like-new condition.
Q: DO I HAVE TO PAY BEFORE MY 30-DAY TRIAL STARTS?
A: Yes. You’ll pay half of what the LS50 Wireless II speakers cost when you start the trial. If you return them within 30 days, we’ll check that everything’s in order and refund your payment in full. If you keep your speakers, the remaining 50% of the payment will come off your account 30 days after first payment.
Q: DOES MY 30-DAY TRIAL START WHEN I ORDER OR WHEN I TAKE DELIVERY?
A: Your 30-day KEF at Home trial starts the day your 50% payment for the LS50 Wireless II speakers has been approved and processed.
Q: JUST TO BE CLEAR, WHO PAYS FOR DELIVERY?
A: We do. We’ll pay for the speakers to be delivered to you and, if needed, we’ll arrange for them to be picked up.
Q: HOW DO I RETURN MY LS50 WIRELESS II SPEAKERS?
Q: WILL I GET MY MONEY BACK IF I DON’T START A RETURN WITHIN 30 DAYS?
A: No. You must start the process to return your speakers within 30 days to get a full refund.
Q: MUST I KEEP EVERYTHING IN THE CONDITION IT ARRIVES IN?
A: Yes. Please keep the original packaging and all accessories. If the speakers are returned, we’ll check to make sure they’re not damaged.
Q: ARE THE SPEAKERS EASY TO SET UP?
A: Absolutely. Plus, we’ve built a series of step-by-step modules to help you. They’re packed with advice from our experts and interesting information about sound. They’ll help you discover a whole new world of High Fidelity audio.
Q: AM I GUARANTEED MY ELIGIBILITY TO JOIN THE KEF AT HOME PROGRAM UPON THE SIGN-UP?
A: We want as many people as possible to experience our sound, but we have a limited number of speakers for this trial. If we can offer you the speakers, we’ll send you an email to ask for payment. (Please note: products and colours depend on availability).