Enjoy a 30-day trial period with your LS50 Wireless
Starting from 2 Jan 2019 until 31 March 2019, upon purchase of any LS50 Wireless at the KEF Music Gallery or the KEF Online Shop, you can take advantage of a 30-day trial period. In addition, any customer that purchases LS50 Wireless (completing or forfeiting the trial period) as part of this promotion will receive an e-voucher worth HK$1,500, redeemable against any KEF KUBE series subwoofer or KEF Performance stand. Terms and conditions apply.
Terms and conditions
- This offer is applicable for purchases of LS50 Wireless at KEF Music Gallery and on KEF Online Store only.
- The customer is required to fill in an application form to enroll in the 30-day free return program.
- If no return is made after 30 days, customer will receive a HK$1,500 e-voucher by registered email within 3 working days.
- If the customer does not wish to register for the 30-day free return program, they will receive the HK$1,500 e-voucher via registered email within 3 working days from the date of purchase.
- The HK$1,500 e-voucher is redeemable against purchases of a KEF Performance Stand or KEF KUBE subwoofer from the KEF Online Store only.
- This offer cannot be used in conjunction with any other promotion or exchanged for cash.
- This offer is applicable for transactions made from 2 January 2019 to 31 March 2019 (inclusive) only.
- The 30-day free return is counted by the delivery date (or purchase, if applicable).
- If the customer would like a refund within the 30-day trial period, they must submit their request with the copy of the sales receipt or relevant electronic receipt to KEF at firstname.lastname@example.org. The customer will then receive the return instructions within 3 working days.
- Customer need to carry-in the LS50 Wireless to our Tsing Yi service center for return. In case pick-up service is required, a HK$250 non-refundable fee will apply.
- The product must be returned in good condition with its original packaging, warranty card, gifts and all other accessories.
- All promotional items redeemed must be returned together with the refunded products, otherwise the original value of the promotional item will be deducted from the refund.
- A full refund will be processed to customers within 30 working days. Refunds will be arranged using the same payment method used for the original purchase.
- For enquiries related to the promotion, please contact the KEF Music Gallery at 2877 1778 or by email at email@example.com.
- KEF reserves the right to reject returns sent, return applications received outside of the 30 day period, or returns not received in good condition (including packaging and accessories).
- KEF reserves the right to change any and all terms of the promotion without prior notice.
- KEF reserves the right to make the final decision in any dispute.